Danimal's blog
How customer service works in 2010

The beautiful, talented, Tumblr-avoiding Molly Knight posted all of these tweets within an hour of each other. Fascinting. 

Molly Knight   I arrived 42 min early for my flight instead of 45. @Delta charged me $50 for next flight even though I have flown 30K since June. Hate them  

Molly Knight    Refund the $100 i just spent, would be the obvious thing. RT @DeltaAssist: @molly_knight Is there anything we can do to change your mind?  

Molly Knight    I know. And now its “Baby, you know I didn’t mean it. I just get so scared” time. RT @ohheybill: Dude @Delta is like an abusive boyfriend.  

Molly Knight    Do we think they’ll pull through, tweeps? RT @DeltaAssist: @molly_knight Please continue to follow for further assistance. ^LH  

Molly Knight    You guys. Guess what? The whining worked.@DeltaAssist just gave me a $100 credit voucher. Already in my inbox. Reunited and it feels so good

Blog comments powered by Disqus